Chapter 4 Case Study : iPhone

Question 1: What are the advantages and disadvantages of allowing employees to use their personal smartphones for work?

Advantages:

1. Managing and maintaining a large number of devices within an organization
2. It is easier to keep track of each mobile device and to roll out software upgrade or fixed, because all the employees using the same device.
3. A firm’s software development teams can benefit from having one person specially focused on new application that usable and useful.
4. A number of software product have emerged to help companies manage diverse mobile platforms.
5. Mobility experts can help a company leverage mobility more effectively.
6. Improve the productivity of the company
7. It can save company’s money

Disadvantages:

1. The mobile digital landscape is much more complicated because the operating system do not have well developed tools for security
2. Adequate technical support for every employee could be difficult
3. If a device is stolen or compromised, companies need ways to ensure confidential information is not freely available
4. Mobility puts assets and data at greater risk if they were located within company walls.
5. When employees make change to their phone, the companies will need to quickly regain the data and flexibly to ensure employee still remain productive.

Question 2: Factors that influence the usage of smartphone? 

People factor :

Individual employees are able to improve and gain more knowledge or skills by using smartphones to access to Internet to find information that they are not sure of. Hence, the productivity of individual employees increase.

Employees have their own choice of using which smartphone to own desire, the price, design, brand, quality and function of a smartphone varies accordingly to own employee choice. Some employee may prefer iOS, Android or Windows operating system to use in their smartphone because they may be more comfortable using the operating system that they are familiar with.

Organization :

Companies need an effective way to keep track of all the smartphone device used by employees so that company can configure their connections for Internet so employees are able to connect to the network. 

Company also need an inventory management to keep track of which device of smartphone that employees uses so that company are able to locate how the smartphone is being used and what kind of software that is used by the phone.

Technology :

The changes improvement in technology in our world today, companies may face problems when there is need to provide technical support for their employees if their smartphone is not working the way it is suppose to.

Company should consider developing software that secures all employees smartphone so that the information in smartphone is protected at anywhere and everywhere.

Question 3: Allowing employees to use their own smartphone for work will save  the company money. Do you agree ?  Why or why not ?

Yes, we agree on the statement thai said allowed employees to use their own smartphone for work will save company money.

The main reason why we agree because it is saves your company money on hardware such as computer and laptop.

The second for company to open up their smartphones is to capitalize on employees’ enthusiasm for  the technology. That enthusiasm translates into commitment that will help make an organization’s mobility strategy a success. Therefore it can save cost to hire expertise an technology.

The third reason is to control cost. Having employees to take over the expense of their smartphone, both the initial cost of the devices and their ongoing voice/data  contracts , benefits both sides of the equation . By being more efficient and effective at work , an employee can leverage an expense that he or she would be making anyway .The employee saves significant cost of an ongoing budget commitment to an ever-expanding circles of corporate-liable smartphones.